Frequently Asked Questions

Everything you need to know about your SPELL experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a request.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our garments are designed for a true-to-size fit.

Are your materials sustainably sourced?

At SPELL, we prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion footprint is as light as possible.

Can I change or cancel my order?

Once an order is placed, it is processed quickly. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.